Free senior care guidance for Birmingham-area families. No cost to you, ever.
Call (205) 301-5388
Birmingham Senior Advisor(205) 301-5388

Choosing a facility: questions families ask

What to ask, what to read and what to watch for on a tour.

Quick answer

Tour three to five communities that hold the right ADPH license for your parent's needs, within a drive the family will actually make each week, and visit your top choice twice, once unannounced.

Home›Questions›Choosing a facility: questions families ask

How many Birmingham communities should we tour?

Tour three to five communities that hold the right ADPH license for your parent's needs, within a drive the family will actually make each week, and visit your top choice twice, once unannounced.

Narrow first by license (ALF or SCALF), then by location, then by budget. Touring ten places usually produces confusion, not clarity.

What should we read before signing an Alabama admission agreement?

Read how base rent and care levels are priced, what triggers a level increase, the notice period for rate increases (Alabama requires 30 days in writing), discharge conditions, refund terms, and what happens if funds run out.

Ask for the agreement before the tour ends and read it at home. A community that hesitates to share it is telling you something.

How do we judge staffing in Alabama assisted living?

For a SCALF, compare the staff on duty each shift with Table A of rule 420-5-20-.04; for a regular ALF, which has no numeric ratio, ask how many aides are on each shift and overnight, and whether a nurse is employed.

Ask who works nights, how long the median aide has worked there, and how often agency staff fill shifts. Turnover is the number few communities volunteer.

What are red flags on a Birmingham assisted living tour?

Red flags include no posted inspection reports, a memory care wing without a SCALF license, vague answers about who gives medications, strong odors, residents left idle in hallways, and pressure to sign the same day.

One red flag is a question to ask. Several mean keep looking.

Should we use a free placement or referral service?

A referral service such as ours is paid by communities when a family moves in, so it costs the family nothing; a good one tells you that up front, shows you licensed options from the state roster and never pressures a decision.

You can always contact communities directly. Ask any adviser which communities pay them and whether they will show you places they are not paid by.

How do we compare two finalists?

Compare license class and bed count, the newest ADPH survey and its tags, staffing on each shift, all-in monthly cost in writing, distance for the family members who will visit most, and how each handles a move to a higher level of care.

Then ask your parent which place felt better. That answer matters as much as the spreadsheet.

Should we visit unannounced?

Yes, at least once: an unannounced visit at a mealtime or in the evening shows typical staffing, food and how residents spend their time, which a scheduled tour with the marketing director may not.

Sit in a common area for twenty minutes and watch how staff talk to residents.

Not sure where to start?

Answer five questions and a local advisor will come back with senior care options in the Birmingham area that fit your situation and budget. It is free, and there is no obligation.

Find care options
Find senior care — free